Your E-Commerce Returns Policy: What Should It Be?
Even for the largest e-commerce enterprises, developing a returns policy can be a process of trial and error, as evident from Amazon’s decision earlier this year to start closing the accounts of customers who exploit its lenient approach to returns. Ultimately, your returns policy will need to strike a balance between fostering trust with your …Read more
Alternatives to COD in Middle East E-Commerce
As an e-commerce payment channel, cash-on-delivery (COD) is inconvenient for retailers and vendors, entailing complex processes and long payment cycle times. Nevertheless, competing in the Middle East’s online consumer markets without offering cash payment as an option is hardly realistic. The best way to begin to cut down on cash payments is to provide some …Read more
3 Returns Tips for E-Commerce Enterprises
In an earlier post, we discussed the challenges presented by returns in cross-border e-commerce, and provided some tips to overcome them. This time we expand on the topic by sharing ideas for optimizing reverse logistics. Of course, the extent to which your company can optimize the returns processes depends on how much control you have …Read more
Shipping to the Middle East: A Guide for E-Tailers
Whether you are a social-selling entrepreneur or a decision maker in an e-commerce enterprise, it is essential to do your homework before implementing plans to expand your business into potentially lucrative Middle East markets. Cross border fulfilment, particularly the shipping element, will be one of the vital areas for research and planning, not least because …Read more